Inclusions and exclusions written once
Defining these points avoids many emails and later arguments.
Whenever someone asks “what is included?” or “what if I am late?”, it means info was not clear enough. Tour Agency App helps you write and centralize all the critical fine print so everyone gets it.

Each activity has its own section for info, inclusions, exclusions, what to bring, child policy, cancellation, and no-show. The same info feeds your website and the docs clients see, cutting misunderstandings and complaints.
Defining these points avoids many emails and later arguments.
Child, cancellation, and no-show policies visible to clients and your team.
Define and pin the activity start point on a map.
Use the fields for info, included, not included, what to bring, and policies for each activity.
What you write there feeds public pages and client documentation.
Knowing what to expect means fewer complaints, fewer people getting lost, and more trust in your agency.

INFORMATION
Instead of explaining everything via WhatsApp, you write a solid description inside the system.
Have versions in different languages to adapt your message to each market.

CONDITIONS
Child policy, cancellations, and no-shows stop being surprises. Clients see them before and during booking.
That gives you backup if something changes and reduces conflicts to a minimum.

MEETING POINT
Mark the exact start point on a map—ideal for outdoor experiences or places without a clear address.
Your team and clients see the same point, not vague text directions.

RESULT
Documentation is not a formality. It is what makes activity day smoother for everyone.
With everything explained, you answer fewer questions and your team executes with more confidence.
Sell with more order
Respond faster
Run daily operations
Clients and bookings
Collect and review money
Team and providers
Connected website
Measure and grow
Documents and signatures
Configure the agency
Centralize all important activity info and let the system display it where it belongs.