Legal

Privacy Policy

This page explains how Tour Agency App handles personal data when you use the app.

Data we collect

We collect only what is needed to run the platform and improve the experience.

  • Contact data you share when creating your account.
  • Basic usage information to keep the service secure.
  • During the first five days after registration, we visually reconstruct interactions inside the app to detect difficulties. We do not record audio or video: typed fields and private content are hidden before transmission. Reconstructions are retained for 30 days.
  • Billing data if you activate paid plans in the app.

How we use the information

We use data to provide a stable, clear, and useful service.

  • Operate the platform and respond to agency requests.
  • Improve features and automations based on real usage.
  • Protect the account and prevent unauthorized access.

We share only what is needed

We share data only with providers that help operate the service.

  • Technical infrastructure for hosting, storage, and support.
  • PostHog Cloud US for usage metrics and session reconstruction, configured without cookies and processed in the United States.
  • Payment gateways if you choose online payments.
  • Authorities when required by law.

Data from Google and Gmail

When you connect your Google account, we access only what is needed to send emails on your behalf.

  • Data use: Our Tour Agency App accesses only profile data (name and email) and the permission https://www.googleapis.com/auth/gmail.send needed to send emails on your behalf.
  • Data protection: We implement technical and organizational security measures, including HTTPS and encryption in transit, to protect your Google information against unauthorized access.
  • Retention and deletion: We do not store email content beyond the time needed to process the request, and you can revoke access or request deletion by contacting [email protected].

Public links

See also the Terms of Service and visit the official site for more information.